F.A.Q.
1. Why this recall?
This replacement reflects our commitment to going beyond the mandatory standards applicable to batteries.
Analyses show that contact with seawater can, under certain conditions, lead to a risk of battery combustion. These conditions may result from:
- either use that does not comply with safety instructions (e.g., handling the battery with wet hands, opening the Kahe Pod without drying it first, or storing it in a humid environment…),
- or a loss of the device's seal (e.g., a crack following an impact).
Even though these cases remain extremely rare, we have decided to launch an immediate preventive action to eliminate any risk for our users.
As a precaution, we have decided to replace all affected batteries free of charge.
2. Which products are involved?
- ✅ Kahe POD 160 batteries (formerly Kahe POD) purchased before 12/31/2024 (blue batteries)
- ❌ Not affected: Kahe POD 160 batteries purchased in 2025 (black batteries)
⚠️ This recall only concerns batteries sold by Kahe or its authorized distributors (see list).
3. What should I do?
- Immediately stop using your Kahe POD or Kahe POD 160.
- Drop off the blue battery at an approved recycling center (waste collection center)
Cannot find a drop-off point?
You can locate the nearest waste collection center via:
- https://www.ecosystem.eco/ (France)
- https://www.corepile.fr/
- Or contact your local town hall
3. Send us the deposit certificate (document provided by email).
4. What will I receive?
A new next-generation battery, fully secure and high-performance. 👉 Delivery scheduled from January 2026.
5. Will I have to pay anything?
No. The process is entirely free of charge: transport, replacement, and any necessary servicing.
6. What happens if I don't replace my battery?
For your safety, we ask that you immediately stop using your Kahe POD (160) until the battery has been replaced.
⚠️ Use of the product before replacement poses a safety risk. Kahe disclaims all warranties in the event of use that does not comply with this safety recommendation.
7. When will I receive my new battery?
Production is underway. Deliveries will begin as of January 2026. You will be regularly updated on progress via email.
8. Who to contact for more information?
📞 Support: +33 (0)7 66 71 29 28
📩 hello@kahe-nautic.com

