KAHE products are guaranteed for 2 years.

The warranty is strictly limited to the replacement of parts deemed defective or non-compliant after inspection by us.
The product or parts under warranty must be returned by the purchaser to their brand distributor or to our workshops, at their own expense and risk, accompanied by a letter explaining the defect and the purchase invoice.
This manufacturer's warranty does not affect the consumer rights applicable under the legislation in force.

The warranty does not cover failures or malfunctions related to:
- Non-compliance with the operating instructions and precautions described in this manual;
- External elements or misuse of the equipment, such as a fall, impact, accident, or act of vandalism;
- Lack of maintenance or care not in accordance with the operations described in this manual;
- Repair, intervention, or modification of the board or its assistance, carried out by persons or entities not approved by the brand.
- Normal wear and tear of various components, including: EVA pads, propeller, bearings, sacrificial anode (propeller head), decrease in battery performance over time, wear parts.

For any request regarding warranty coverage: after testing and analyzing the product, please send a copy of the purchase invoice, accompanied by a description of the problem and photos if necessary.
To the following address:

hello@kahe-nautic.com